Keep Your Temper: Why Every Developer Should Care About Support
Wednesday, March 5, 2014 - 6:30pm
This months topic is support: we'll discuss why you should care about providing excellent support, and easy ways you can improve your support conversations and increase your clients' happiness (even if you are not a naturally patient person).
Elizabeth Urello is a Happiness Engineer with Automattic, makers of WordPress.com. She spends all day every day helping people with their WordPress.com sites.